Shipping policy

USA SHIPPING 

Standard Shipping - Free for orders over $45 within the contiguous United States. Free shipping excludes Alaska, Hawaii, all other U.S. Territories not adjoining the lower 48 states of the USA.

Standard Shipping is $8.95 for orders less than $45.

Most orders are shipped by USPS or UPS or FEDEX.

Priority Mail - Normal delivery time is 1-5 business days.

Most orders are shipped on the same or next business day. If we are unable to ship your order out we will do our best to contact you.

INTERNATIONAL SHIPPING

We have years of experience shipping outside of the US. Please understand Shipping costs are calculated based on the destination and the shipping weight. We use the fastest and most reliable service available including DHL, UPS, USPS and FedEx. Please allow 3 business days to prepare international orders.

International Terms and Conditions

You may be charged customs fees, duties, or taxes. These are separate from your shipping cost and are billed directly to you. HiLife has no control over these fees and cannot predict what they may be. You are solely responsible for these charges.
It is also your responsibility to make sure that the supplements you order are allowed to be imported from the US. We suggest that you contact your local customs office before placing an order to review the regulations for your particular country.

Returned and Refused Shipments

If your shipment is returned to us because the supplement was banned by customs, the customer made an address error when placing the order, or the package was refused by the customer, we will provide a refund on the purchase price of the product minus a restocking fee when we receive the package. The shipping cost will not be refunded. If the package is seized by customs and not returned to us, we will not be able to issue a refund.