Refrigerated Shipping Details

Why it matters

We take special care with this heat-sensitive product to ensure it arrives fresh and effective. Please note that standard shipping may cause delays or time spent in carrier warehouses where climate control isn’t guaranteed.

Our shipping schedule

• We ship refrigerated items Monday through Wednesday only to reduce the chance of weekend delays.
• Orders placed after Wednesday will ship the following Monday, unless you leave us a note in your shopping cart requesting immediate release, or you select an expedited shipping service.
• Orders placed on Friday or over the weekend will also ship on Monday.

About Friday overnight orders

Carriers do not count weekends as delivery days. This means that any order shipped overnight on Friday will not be delivered until Monday. To protect your refrigerated item, we hold it in our climate-controlled facility until Monday, ensuring it stays safe and fresh before shipment. Delivery will then occur on Tuesday.

If you need a Saturday delivery, some carriers offer this service at an additional cost. Please contact us at 800-622-8877 for a custom quote.

Expedited shipping is strongly recommended

To maintain product quality, we highly recommend choosing an expedited shipping service at checkout, especially if your order is placed after Wednesday. Faster shipping reduces the risk of temperature exposure while in transit.

Adding your phone number is strongly recommended

We encourage you to provide a phone number at checkout so we can contact you quickly if any shipping questions arise.

Our commitment

We handle your order with care from start to finish, but once it leaves our climate-controlled facility, carrier conditions are outside our control.
Choosing expedited shipping is the best way to ensure your product arrives in the best possible condition.