FAQs

Most orders are shipped within 2 hour of being placed. Once an order has shipped, it cannot be canceled by HiLife Vitamins. After receiving the order, please start the return process by contacting one of our agents. Refunds will be granted once the items are returned in their original condition.

Please allow 1-3 business days for your order to be delivered after tracking shows it has shipped. We suggest contacting the carrier directly for the latest status of your order or to update your address.

  • Multiple orders were placed in a short period of time. To help prevent customs delays and fees, HiLife Vitamins will only release one order at a time and temporarily hold other shipments when multiple orders are placed within 24 hours of each other.
  • HiLife Vitamins is experiencing higher order volumes. Contact us below to know if they are any delay notifications at this time.
  • Refrigerated Items require an icepack and cannot be shipped out on a weekend. We ship refrigerated items only on Monday thru Thursday.

General

As your lifestyle and bodies change throughout life one would usually want to enhance their nutrient density to their diet by supplementing their diet with supplements which are key to a healthier life.

We carry Quality Name Brand Supplements that have been sold in Health Food Stores for decades. We also carry high quality “Doctors Brands”. These are supplements sold only through a network of qualified Health Care Providers.

Call 1-800-622-8877

Immediately

Your Order

30 days

Can I change quantities or cancel my order?

Credit Cards (Amex, Visa, Mastercard and Discover)

Absolutely, we only see the last four digits of your credit card number.

Yes, additionally we send tracking information when your order is shipped.

No

It means the vendor is out of stock, we will only back order an item if the vendor is temporary out of stock.

Yes, call 1-800-622-8877

Shipping

Free on domestic orders over $49 and Actual Shipping Costs for Foreign Orders.

Orders are shipped

Yes

Yes, we offer Expideted Shipping (Next Day where available), Customer Pays Shipping Costs.

We ship the correct product and pickup the wrong product.