Shipping Policy

How fast will my order be shipped?

All Orders will ship within 48 hours base on product availability, pending verification of billing information and the shipping method selected. We always try our best to keep our customers informed with their order and our goal is to ensure your orders are accurate. On average orders within the U.S are received within 2 to 5 business days.  

 Free Shipping?

Shipping for all U.S states. on all orders over $49 dollars and less than 4 pounds is free.

Shipping for International customers:

For International countries, shipping will be charged according to a real-time shipping cost based on the weight of the shipment. 

If you have other questions, please contact us at 1 (800) 622-8877.

 

What if my items arrive damaged or defective?

We put our best effort to ensure your items will arrive in the best condition. Unfortunately, some of the items might be damaged during shipment due to circumstances with carriers outside of our control. We understand your disappointment and we will do our best to replace the item as fast as possible. In the case that you have gotten a damaged item, please email us at Support@HiLifeVitamins.com or call us at 1 (800) 622-8877. Give us your name, order number and the name of the item that was damaged and we will accommodate you for the damaged item.

Still need help?

Our knowledgeable Customer Service Team are ready to help, every day from 9:00 AM - 7:00 PM EST.

Please visit our Contact us page where you can submit a question or concern or live chat with us via Facebook messenger.